Category Archives: Open Source

Today we created the first stable release of OTRS 3.0 which will be available on Monday the 18th of November 2010. 2 weeks earlier then schedule. We started to work on OTRS 3.0 in last quarter of 2007. It’s a … Continue reading →

Today Shawn and me talked about OTRS on air at RadioTux. Thanks to Roman Hanhart, it was really excellent! http://blog.radiotux.de/2010/06/10/lt10-martin-edenhofer-otrs/ Listen to the interview:

Torsten Werner from the german “Federal Foreign Office” wrote an article in the german “Open Source Jahrbuch 2007″ about the success story of Linux- and Open-Source-rollout at the german “Federal Foreign Office” beginning in 2002 till today (2007). He also … Continue reading →

YES! It’s true! NASA is using OTRS! Today, Jason Dixon posted on the OTRS developer mailing list, that NASA is using OTRS. They replaced Remedy AR, read it your self. What kind of feeling! If you find out, that NASA … Continue reading →

The 1. place in the category “public range” went to the city “Muehlheim an der Ruhr” for the HelpDesk solution with OTRS. [more: Fraunhofer Institut work management and organization] [more: Heise Message]

Stefan Winter <stefan at otrs.org> Thu May 1 13:07:11 CEST 2003 Hi, we are proud to announce OTRS 1.1 (Bondi Beach) today. The increased number of developers made it possible to shift a huge amount of working power the new … Continue reading →

Yes! It’s reality! And of course, the date of the release was not an accident. We all want to say thank you to all of your mom’s! Stefan Winter <stefan at otrs.org> Fri Feb 14 10:18:58 CET 2003 Hi, today … Continue reading →

Sebastian Wormser (OTRS core developer) will talk about the OTRS project. [Talk Details] [LinuxWorld]