Author Archives: me

I’m back! ;)

Posted on July 5, 2012 by me

After one year of not being able (or let’s say allowed) to do what I want to do, I’m finally free and back again. Sorry for not responding to all messages of people who asked me for help or even … Continue reading →

Posted in Uncategorized | 2 Comments

OTRS is turning 9!

Posted on March 14, 2011 by me

OTRS is turning 9! The OTRS community is excited to bring you nine consecutive days celebrating the 9th birthday of OTRS. The slogain is “9 Days of OTRS – every day a new extra”. From March 10th 2011 till March … Continue reading →

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#wp10 – The crowd power – Wikipedia

Posted on January 16, 2011 by me

10 years ago Jimmy Wales started Wikipedia with the basic idea to give free access to free information. Today it’s the biggest Encyclopedia with over 16.9 million articles in 276 languages and over 1.2 million community editors donating free content. … Continue reading →

Posted in The New Web | Leave a comment

Horst Braeuner: Communication with OTRS in the administration

Posted on December 20, 2010 by me

Today I found a nice talk from Horst Braeuner (Stadt Schwäbisch Hall) at OpenExpo in 2010. It’s in german but really nice and useful to get inspired how you can use OTRS.

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Falling in love – right time

Posted on December 16, 2010 by me

Dear Reader, if you found the right time to fall in love, just do it. The feeling and the power you get is unbelievable! I hope that everyone out there can enjoy this as I can do this with Elisa! … Continue reading →

Posted in Photography, Uncategorized | 1 Comment

Web Design Index 9 – A whole bunch of inspirations!

Posted on November 25, 2010 by me

Today I got my first edition of the famous Web Design Index. A really wonderful source of ideas and inspirations for state of the art web design. Being able to browse through about 350 “color-coded” high glossy pages of hundreds … Continue reading →

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Building OTRS 3.0 – first stable – done!

Posted on November 15, 2010 by me

Today we created the first stable release of OTRS 3.0 which will be available on Monday the 18th of November 2010. 2 weeks earlier then schedule. We started to work on OTRS 3.0 in last quarter of 2007. It’s a … Continue reading →

Posted in Open Source, OTRS | 1 Comment

OTRS Team Event in Barcelona, Spain

Posted on October 10, 2010 by me

This weekend a Team building event in Barcelona, Spain with the whole OTRS Group took place. A group of over 60 people did participate on the successful event.

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