Monthly Archives: May 2003

OTRS in Linux-Magazine (July 2003)

Posted on May 25, 2003 by me

A very interesting article, “The Open Ticket Request System, Free Software for the Helpdesk – Help Is On Hand”, has been published by the Linux-Magazin in their latest issue (July 2003). [http://www.linux-magazine.com/] [PDF, 311 kB]

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Release of OTRS 1.1 (Bondi Beach)

Posted on May 1, 2003 by me

Stefan Winter <stefan at otrs.org> Thu May 1 13:07:11 CEST 2003 Hi, we are proud to announce OTRS 1.1 (Bondi Beach) today. The increased number of developers made it possible to shift a huge amount of working power the new … Continue reading →

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